100%, we will handle all your orders with care and provide tracking updates on your Pretti packages.

• Yes, Pretti and Perfek ships packages islandwide using Zipmail (Post Office) locally. Once you provide all details when checking out, we will process and you will need to pick up the package at the nearest Post Office to your address.
• All orders made by 10 am will be next day delivery by Post Office, all other orders thereafter will be 2 day delivery.
• We recommend that you choose the post office that is more convenient to you (closest to work/home for example). You will also need an authorization letter drafted to grant a party permission to pick up your package on your behalf, in addition to the tracking number.
• For all deliveries within the Kingston and St. Andrew Corporate Area, we offer Same day Shipping by bearer on all orders made before 2 pm. Conditions apply

Yes, Pretti and Perfek ships Pretti packages to all US states. Shipping is FREE for orders $65 or more.

We collect payments using Paypal and we also facilitate Direct Bank Transfers to our listed Scotia and National Commercial Bank (NCB) account.

Please note, that if you are checking out with the Direct Bank Transfer option, for speed of purchase we suggest you lodge from your Scotia to our Scotia likewise same applies for NCB transfers (transfer from your NCB to our listed NCB account). Cross Bank transfers, for example Scotia to NCB may have a bank administrative delay before the cash is reflected in our accounts thus placing the order on hold until the transfer is reflected in our Bank account.

After paying by Direct Bank Transfer, kindly ensure that your screenshot proof of transfer is uploaded so that the payment can be verified by the transaction code/ID.

Failure to follow or delay in the steps above may impact the speed to which the order will be actioned by our team and mailed for delivery.

No, all orders must be paid for before the product(s) is shipped. We offer payment through Online Bank Transfer (Scotia Bank and NCB) and Paypal Credit Card Checkouts. All online Bank transfers must have proof of payment screenshot emailed to Pretti and Perfek before order is recognised as a sale. 

Yes, orders going to North America (U.S.A & Canada) and Jamaica are free if order is $65 or above.

Yes, we ship worldwide. During checkout select your country and then enter your full address. We also ship globally to other Countries not listed above

Local Zipmail Shipping normally takes 24 to 48 hours locally and 7 - 9 business days for international orders (sometimes sooner) from the shipped date, and you will receive a tracking number. For the US, USPS will be used.

Yes, we do facilitate returns in the form of a Store Credit through an E-Gift Card.

To view the terms and conditions of our Return Policy, click here

Yes, Call us at 1-876-827-1287 or click on the whatsapp icon on our page to send us a direct whatsapp message.